Privacy Policy

Our business, including our affiliates (collectively “we,” “our,” “us,” and “the Company”), takes your privacy very seriously. This Privacy and Cookie Policy (the “Policy”) explains how we collect, use, share, and protect information obtained from customers, users, and visitors to our website, BethesdaConcreteCoatings.com. By using our website, you agree to this Policy and the accompanying Terms of Service, which incorporates this Policy by reference.

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide:

We collect information you provide directly through our website when you request a free estimate, fill out a contact form, or engage with us via email, phone, or other means. This information may include your name, contact information (email, phone), project details, and any other relevant information necessary to provide our services.

Mobile Data:

When you access the Sites via a mobile device, we may collect additional information such as your location, device type, and navigation details to enhance your experience.

Cookies and Tracking:

We may collect non-personally identifiable information (“Non-PII”) via cookies, pixel tags, and similar tracking technologies when you interact with our website. These tools help us understand how you use the site and enable us to improve your experience.

2. COOKIES

A cookie is a small text file that our site sends to your browser to store information, such as your preferences, or to uniquely identify your browser. By using our site, you agree to the use of cookies as described in this Policy. You may disable cookies through your browser settings, but doing so may limit certain functionalities of the website.

We use third-party tracking services to collect non-personally identifiable information (Non-PII) about our users to help us provide a better, more customized experience. These services may include the use of cookies or pixel tags to assist in providing analytics or targeted advertising.

3. WHAT WE DO WITH COLLECTED INFORMATION

We use the information you provide, as well as information we collect, for the following purposes:

. Improve User Experience: We use the data to make our website more user-friendly and relevant to your interests.

. Marketing and Promotions: We may send promotional materials about our services and special offers (you can opt out at any time).

. Customer Support: We use your information to communicate with you about your estimate, project, or inquiries.

. Compliance: We may share your information as required by law or for legal purposes.

4. SHARING OF INFORMATION

We do not sell your information. However, we may share the information we collect with trusted third-party service providers (e.g., payment processors, hosting services) to help us operate our website or business. These third parties are obligated to keep your information secure and confidential.

We may also share information in compliance with legal obligations, such as responding to subpoenas, legal processes, or protecting our rights.

5. CHILDREN’S PRIVACY

We do not knowingly collect or solicit information from anyone under the age of thirteen (13). Our website is not intended for use by children under the age of 13, and no one under the age of 18 should use the site without adult supervision.

6. SECURITY

We are committed to protecting your information. We implement appropriate physical, electronic, and managerial procedures to safeguard the data we collect online. However, please note that no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. LINKS TO OTHER SITES

Our website may contain links to other sites. Once you leave our site, we are not responsible for the privacy practices or the content of external sites. We encourage you to read the privacy policies of any external websites you visit.

8. YOUR CHOICES

You have the option to opt out of receiving marketing communications by emailing us at [email protected] You can also choose to limit the data we collect through cookies by adjusting your browser settings.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised policy will be posted on our website with the “Effective Date” updated accordingly. By continuing to use our website, you agree to any changes to the policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us at:

Southwest Outdoor Living (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your information for a quote, consultation, or service inquiry.

1. Information We Collect

When you visit our site or fill out a form, we may collect the following:

• Name, email address, and phone number

• Your address (if provided for a quote)

• Details about your project or outdoor living needs

• Technical data like your IP address and browser type (collected via cookies)

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries or quote requests

• Schedule consultations or provide service-related communication

• Improve our website and marketing efforts

• Comply with legal or regulatory requirements

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking Technologies

We may use cookies and third-party tools (such as Google Analytics or Meta Pixel) to better understand how users interact with our website. This helps us improve performance and deliver relevant content.

You can control cookie preferences through your browser settings.

4. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure. Submitting your information is done at your own risk.